Refund Policy
1. Refund Eligibility :
-
We aim to provide the highest quality services. If a service is not provided or if we cancel the service, you are eligible for a full refund.
-
Refunds will only be processed in the case of services that were not rendered or canceled by us. If you are dissatisfied with the service provided, please contact us within 7 days for a resolution.
2. Cancellations by the Customer :
-
You may cancel or reschedule your service appointment up to 24 hours before the scheduled time without penalty. A full refund will be provided for cancellations made at least 24 hours in advance.
-
If you cancel or reschedule within 24 hours of the scheduled appointment, no refund will be issued.
3. Refund Process :
-
If a refund is eligible, please contact us at [Your Contact Information] within 7 days of the scheduled appointment. Refunds will be processed within 3-5 business days after receiving the request.
-
Refunds will be issued to the original payment method used during the booking.
4. Exceptions :
-
We do not issue refunds for services that have been partially or fully completed.
-
If the customer fails to show up for the scheduled service without prior notice, no refund will be provided.
-
If the service is delivered and the customer changes their mind after the service has been performed, no refund will be issued.
5. Changes to Refund Policy :
-
We reserve the right to update or modify this refund policy at any time. All changes will be posted on this page and will take effect immediately.